Privacy Policy
Privacy Policy
1. General Privacy Policy
12loriel understands the importance of protecting your personal information, which is, and will be, safeguarded by strict policies and security measures. By agreeing to this Privacy Policy and using our online store or services (including registering for a 12loriel account online), you consent to us processing your personal information in accordance with this Privacy Policy.
2. Who is responsible for processing your personal information?
12loriel manages your personal information in accordance with applicable data protection laws. 12loriel, along with specific vendors acting on 12loriel' instructions, may process your personal information on behalf of 12loriel.
You may contact 12loriel at any time via:
Company Name: Discover to Create (Hangzhou) Brand Management Co., Ltd.
Address: Building 10, Chunfeng Building, 200 Binkang Road, Binjiang District, Hangzhou, Zhejiang Province, China
Email: booneealus@gmail.com
3. What information does 12loriel collect and from whom?
12loriel collects personal information from registered users of our website, users of our online store, and any other online services (such as subscribing to newsletters). This includes names, addresses, email addresses, phone numbers, nationalities, and, if applicable, company information (i.e., the name of your employer). We also use cookies (as described below) and IP address tracking to enhance our services and improve your experience on 12loriel.
When you make a purchase on our website and choose to pay by credit card, you provide your credit card details to complete the transaction. If you are a registered user of the 12loriel website, you can choose to save your credit card information for future purchases. Your credit card information is encrypted safely and will not be visible to 12loriel or our payment service providers.
12loriel also stores your purchase information, including products purchased, sizes, prices, and purchase dates, to improve our services and enhance your future shopping experiences.
4. How does 12loriel use the information you provide?
12loriel uses the collected information to:
- Process any purchases or orders made through our online store;
- Handle any returns, exchanges, or complaints;
- Register and create your personal account on our website;
- Communicate with you regarding purchases or orders;
- Manage our website services;
- Respond to and manage any queries or comments about our products or services;
- Notify you of special promotions or offers via SMS, email, or postal mail;
- Send newsletters if subscribed;
- Review our performance and improve the services we provide to you;
- Analyze your personal information to provide relevant marketing content and information;
- Assist in improving our website design and your shopping experience in our store;
- Conduct market research and gain insights into how to improve our products, contacting you via email or phone as per your preferences.
We may combine the personal information you provide with information from specific vendors to provide you with a more personalized shopping experience and communicate with you in accordance with this policy.
We may also use your personal and non-personal information for internal marketing and demographic studies to analyze, outline, and monitor customer patterns to improve our products and services.
5. Does 12loriel share your information with others?
12loriel does not sell, rent, or disclose customers' names, addresses, email addresses, or other personal information to any entity or anybody. 12loriel may share your data with specific vendors who act on our behalf to perform operations such as order processing, order delivery, payment processing, executing promotional services or data management, maintaining our website, distributing emails, sending newsletters, communicating with customers, and managing our customer database. Your personal information provided to us may be processed by third parties solely on behalf of 12loriel as instructed, and we do not authorize any vendor to use your personal information for other purposes.
6. Overseas storage and transfer
Your personal data is stored by 12loriel in China. We may share your data with specific vendors for the purposes outlined in Section 5, who may process your data outside of China. Please note that countries outside of China may not provide the same level of data protection. However, all data processing by our specific vendors is conducted strictly in accordance with 12loriel' instructions to provide adequate protection for your personal data. By agreeing to this Privacy Policy, you consent to the transfer of your personal data as described herein, including to countries outside of China.
7. Security
12loriel uses appropriate security measures to protect the information you provide. While we take reasonable steps to protect your personal information from unauthorized access, use, or disclosure, you acknowledge that no Internet data transmission can be guaranteed to be secure, and any practices that violate security regulations should not be attributed to our negligence. Personal information provided to 12loriel or through any other application and online credit card transactions are protected by Secure Socket Layer (SSL) encryption technology. When your browser displays a secure domain name starting with https (not http), it indicates a protected session to ensure the integrity and reliability of data transmission. SSL is used to protect information such as names, addresses, and credit card numbers. Please note that email communication is not encrypted and should not be considered a secure means of transmitting credit card information. However, 12loriel is unable to guarantee the security measures taken on its website or during data or information transmission.
It is recommended that your computer should have appropriate software to protect the security of network data transfers (such as up-to-date antivirus software) and that your Internet service provider implements appropriate measures to safeguard network data transfers (such as firewalls and spam filters).
8. Accuracy and Retention
You have the right to request, free of charge once a year, a written document about your personal information related to us. You also have the right to access and correct all personal data you provide to us at any time by emailing booneealus@gmail.com.
You may request the removal of your name and other personal information from 12loriel' customer database and/or marketing/newsletter lists. If you are registered on the 12loriel website and wish to be removed from our marketing/newsletter lists, please log into your personal account and click on the Unsubscribe link or click on the Unsubscribe link in our next email to you. However, 12loriel reserves the right to retain and process your personal data in accordance with this policy, considering the necessity of processing your purchases or executing any other services you request.
9. How do I unsubscribe 12loriel newsletters and email notifications?
If you are registered and have agreed to receive newsletters or email notifications from us but no longer wish to do so, you can unsubscribe future emails by clicking the unsubscribe link in the email notification.
10. How long will we retain your data for?
We will retain your information for as long as necessary to process your orders or perform the services you request. We may extend the retention period of your information as required by law, or to resolve disputes, prevent fraud or abuse, or enforce our terms and conditions.
11. What happens if you do not provide us with personal information?
If you do not provide us with necessary personal information, we will be unable to process your orders or perform any services you request. When you purchase our products online, required fields will be marked with an asterisk (*).
12. Your rights to access data and other rights
Even if you are not registered, you have the right to receive a clear and understandable response from 12loriel about whether there are any issues related to your personal data.
You also have the right to obtain from 12loriel information about your original personal data; the manner and purpose of processing your personal data; the identity of data processing managers and responsible parties; information on categories of recipients to whom personal data may be transmitted or from whom it may be possible to obtain information about personal data, such as data processing managers or delegated parties. Some of this information is included in our Privacy Policy. For more details, please email booneealus@gmail.com.
You have the right to:
- Update, correct, or integrate your personal data as necessary;
- Delete, anonymize, or freeze your personal data that has been processed unlawfully, including personal data unrelated to data collection and subsequent processing purposes;
- Provide proof that operations related to points (a) and (b) have been communicated to parties involved with the data, unless it is proven that such actions cannot be implemented or would require a disproportionate amount of resources compared to the protected rights.
Regardless, you have the right to fully or partially object to:
- Processing your personal data related to you for legal reasons, even if such data originates from legitimate collection purposes;
- Processing your personal data related to sending advertising material, conducting direct sales, market research, or commercial communication.
You may exercise your rights at any time as long as it complies with legal requirements. Requests should be sent to 12loriel via email: booneealus@gmail.com, and we will provide an appropriate response.
13. About cookies
Cookies are information sent by websites to your computer browser for record-keeping purposes. We use cookies to determine which pages are visited and how frequently to make our website more user-friendly and enhance your experience upon returning to the site. For example, cookies enable us to save your password so you do not have to re-enter it each time you visit our website. Most websites automatically accept cookies, but you are not required to do so. To disable cookies, visit the "Help" tab on your browser or refer to the information provided with your browser software. However, refusing cookies may limit your experience when visiting our website. By not disabling cookies, you consent to us collecting and storing any personal information contained in such cookies.
14. Children's Privacy
12loriel does not knowingly collect personal information from individuals under 15 years of age.
15. Legal purchase age
If you are under 18 years of age, we require you to inform and obtain consent from your parents or guardians before shopping on booneealus.com or any other 12loriel-related websites.
16. Acceptance of Privacy and Revisions
12loriel reserves the right to occasionally change its privacy policies or practices. We will post the latest policies on our website, so we encourage you to check this page regularly, especially each time you use our online store. Therefore, you should review this page regularly for the latest information, especially each time you use our online store. We will announce revisions on the website to inform you of any changes to our privacy policy.
Last revised: 29 May 2024.